The CompTIA A+ certification validates the latest skills needed by today’s computer support professionals that hold the job title of field service technician, help desk technician, IT specialist, or technical support specialist. CompTIA A+ confirms a technician’s ability to perform installation, configuration, diagnosing, preventive maintenance, and basic computer networking. The exams also cover security, safety, environmental issues, communication, and professionalism. CompTIA A+ ensures the right people have the right skills.

Students are introduced to Information Technology vocabulary and fundamentals related to computer hardware, software, networking, security, and basic Information Technology literacy. This course helps prepare students for the CompTIA IT Fundamentals+ certification exam. The hope is to manage talent and develop for future needs by taking people of color through a process and exposing them to different aspects of IT.

The Purpose of this class is to introduce AGILE Development Procedures to recent attendees of the Code Black/Metro Community College (MCC) Introduction to IT Class. This includes the overall stages of AGILE development methodologies, SOW analysis, creating, grooming, and developing work sprints. Along the way, there will be an introduction to various data science and coding principles, such as SQL Database development and .NET coding (C#).

This class aims to introduce basic and intermediate fundamentals of Structured Query Language (SQL) and Git repository operations in an Agile team-oriented environment. Students will learn the basic structure of Git repositories, cloning branches, creating working branches, and pushing branches up to remote repositories via Git Bash. Students will also be instructed on basic DBA responsibilities, C.R.U.D. operations, and basic to advanced SQL query statements and data set analysis.

Quality assurance (QA) is any systematic process of determining whether a product or service meets specified requirements. QA establishes and maintains set requirements for developing or manufacturing reliable products. A quality assurance system is meant to increase customer confidence and a company’s credibility, while also improving work processes and efficiency, and it enables a company to better compete with others.

What is coding? Learn how coding works, and explore everyday uses of the skill for creating websites and apps. Electronic devices like cell phones, laptops, and tablets require code to function properly. Coding allows humans to communicate with these devices. Modern technology such as traffic lights, calculators, smart TVs, and cars use internal coding systems.

Cloud computing is the delivery of computing services—including servers, storage, databases, networking, software, analytics, and intelligence—over the Internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale. You typically pay only for cloud services you use, helping you lower your operating costs, run your infrastructure more efficiently, and scale as your business needs change.

Diversity, equity and inclusion (DEI) is a term used to describe policies and programs that promote the representation and participation of different groups of individuals, including people of different ages, races and ethnicities, abilities and disabilities, genders, religions, cultures and sexual orientations. This also covers people with diverse backgrounds, experiences, skills and expertise.